A Quality Alignment & Transparency Initiative for Washington State

BestCareMatch™ Facility Excellence Program

BestCareMatch™ Facility Excellence Program is a voluntary quality-alignment and transparency initiative designed to support informed senior care decisions across Washington State.


The program highlights care providers who demonstrate strong alignment with indicators families consistently value—such as regulatory attentiveness, clear communication practices, care-scope clarity, and openness to family engagement—at the time of review.


Through guided navigation, visual transparency, and HIPAA-compliant data practices, BestCareMatch™ helps families compare options with greater clarity while encouraging ethical collaboration throughout the placement journey.

We’re always here to answer questions, help review inspection reports, and connect you with healthcare professionals for extra peace of mind. Nothing beats seeing a community in person—with BestCareMatch™ by your side every step—for making the best decision for your loved one’s care.

Why Families Choose BestCareMatch™ Facility Excellence Program Participants

A trusted network of senior care and healthcare providers who meet BestCareMatch’s highest standards for quality, affordability, and client satisfaction. Members of the 1st Value Network collaborate to deliver comprehensive, coordinated, and reliable care, ensuring that clients receive superior service and optimal outcomes at every step.

Comprehensive Multi-Layered Quality Control

Every care home, assisted living community, and specialty facility undergoes annual audits, documented site visits, and verified compliance reviews. We conduct ongoing quality improvements driven by real family feedback and continuous monitoring of state licensing requirements.

Visual Transparency That Builds Trust

Each participating facility features an up-to-date visual catalog with high-quality photos and video tours, plus public compliance status summaries. Families can review living areas, amenities, and care environments before ever scheduling a visit.

HIPAA-Compliant Data Privacy Leadership

BestCareMatch™ maintains the nation’s strongest data protection standards. Every placement record, facility profile, and family document is secured under strict HIPAA-compliant protocols—ensuring dignity, privacy, and security at every step.

Continuous Education and Expert Support

Participating providers receive complimentary access to regulatory training, compliance updates, and best-practice resources. Our team provides dedicated guidance on documentation, licensing changes, and quality improvement initiatives.

No Pay-to-Play Guarantee

Unlike other referral services, BestCareMatch™ maintains strict ethical standards. No facility receives preferential placement or directory prominence based on payments. Every provider is evaluated under identical, transparent criteria—ensuring families receive unbiased recommendations based solely on quality and fit.

What Makes a BestCareMatch™ Facility Excellence Program

Active State Licensure & Compliance

Current Washington State licenses, passed inspections, verified insurance certificates, and clean safety records.

Visual Documentation Standards

Minimum 10 high-resolution photos or professional video tours showcasing living spaces, common areas, staff, and amenities.

Annual Renewal & Updates

Commitment to refresh all documentation, compliance records, and visual materials yearly.

Incident Transparency

Agreement to report any licensing changes, compliance events, or significant incidents within specified timeframes.

Family Feedback Integration

Participation in post-placement family review collection and responsive resolution of any concerns.

Complete Year-One Integration Process

Partnership In Progress– BestCareMatch™ is actively seeking and building formal relationships with DSHS and AAA. Our processes already meet or exceed their compliance and quality standards; real-time partnership status will be displayed and updated as soon as official contracts or agreements are finalized. Site visitors and facilities will always know exactly where we stand.

Month 1–2: Enrollment & Orientation

Eligibility Verification: Pre-screening of care facility licensing history, inspection records, and compliance standing. Qualified homes and facilities receive enrollment invitations.

Welcome Package: Comprehensive onboarding orientation covering program expectations, privacy protocols, visual submission guidelines, documentation requirements, and compliance calendar.

Month 3-6: Documentation & Visual Catalog Submission

Secure Licensure Uploads: Online submission portal for current state licenses, inspection reports, insurance certificates, safety documentation, and staff credentials.

Professional Photo/Video Cataloging: Upload a minimum of 10 clear, high-quality images or video tours highlighting resident living areas, dining spaces, recreational amenities, outdoor areas, and care staff.

Month 3–6: Quality & Safety Verification

Comprehensive BestCareMatch™ Audit: Thorough review of all submitted documentation, visual media, and compliance history. Expert-guided remediation support for any identified gaps.

Professional Site Survey: Scheduled virtual or in-person site review, with option to coordinate with upcoming DSHS licensing inspections when possible for provider convenience.

Verified Seal Award: Facilities meeting all program standards receive the BestCareMatch™ Verified Network Seal, featured prominently on our searchable directory and promotional materials.


Month 4–12: Continuous Feedback & Quality Assurance

Annual Renewal System: Automated reminders for facilities to update licenses, refresh visual content, and confirm ongoing compliance status.

Family Review Integration: Collection and verification of post-placement family feedback. Recognition programs for outstanding providers and prompt, professional resolution of any concerns.

Real-Time Incident Reporting: Established protocols for facilities to report licensing changes, compliance updates, or major incidents within 24–48 hours.


Ongoing: Exclusive Support, Training & Marketing Benefits

Dedicated Compliance Support: Expert guidance for responding to regulatory changes, documentation requirements, and state inspection preparation.

Professional Education Access: Year-round access to curated training modules, industry best practices, regulatory requirement updates, and quality improvement resources.

Featured Directory Marketing: Prominent placement in BestCareMatch™ digital and print directories, complete with professional visuals, compliance ratings, family reviews, and real-time verification status.

Priority Family Matching: Verified facilities receive priority consideration for family placements matching their specialties, care levels, and community culture.

How BestCareMatch™ Works: Complete Transparency

For Families: Always 100% Free

No fees. No hidden costs. No surprises. Ever.

Our services are completely free to families, including:

  • One-on-one consultation with dedicated senior care advisors (never call centers)
  • Personalized facility matching based on medical needs, budget, and preferences
  • Facility tour coordination and personal accompaniment available
  • Placement support and advocacy throughout the transition
  • Post-placement follow-up and ongoing support
  • Access to our complete Verified Facility Directory with photos and compliance status

Why is it always free for families? We believe families facing difficult care decisions deserve unbiased, compassionate guidance without financial pressure or sales tactics. When our compensation depends on successful, lasting placements—not just tours or quick referrals—we’re motivated to find the right fit for your loved one’s unique needs.


For Facilities: Partnership Built on Quality, Not Fees

Year One Enrollment (Complimentary):

  • Complete eligibility screening and enrollment
  • Licensure and documentation review at time of participation
  • Publicly available compliance information
  • Featured directory listing with professional photos/videos
  • Access to all training and compliance resources
  • Family matching and qualified referral consideration

Ongoing Partnership:

  • Annual Verified Network membership remains free
  • BestCareMatch™ earns a success-based placement fee only when we successfully match a family to your facility, and they move in
  • Early Payment Incentive: 25% discount on placement fee when paid in full on the resident’s first day
  • No monthly fees, no marketing charges, no tour quotas
  • Quality referrals only—families pre-screened for fit with your specialties and care levels

Our Investment in Your Success:

  • Dedicated compliance support and regulatory guidance
  • Ongoing training and best practice resources
  • Professional photography and facility branding
  • Priority matching for facilities maintaining Verified status
  • Post-placement family satisfaction monitoring

Our “What’s the Catch?” Answer

There isn’t one. Here’s our complete business model and why it’s different:

We only succeed when placements last. Our revenue comes exclusively from placement fees paid by facilities after a successful match and move-in. This means:

✓ We’re motivated to find the right match, not maximize tour volume
✓ Families never feel sales pressure—our advisors are helpers, not salespeople
✓ Facilities receive pre-qualified families who are genuinely appropriate fits
✓ Poor matches hurt our reputation and revenue—quality is our only path to growth
✓ We provide post-placement follow-up to ensure families remain satisfied

We keep facilities accountable through continuous review. Because our success depends on lasting placements, we actively monitor family satisfaction and compliance status. Facilities with recurring placement issues or compliance lapses lose their Verified Seal—and future referrals. This creates accountability that benefits families and protects our reputation.

We remove financial barriers to quality. First-year complimentary enrollment means excellent facilities aren’t excluded due to upfront costs or marketing budgets. We want Washington’s best providers in our network, regardless of their size or resources.


Why This Model Is More Ethical Than Traditional Referral Services

The Traditional Model Problem:
Most national senior placement agencies operate on a volume-based model where they’re paid per tour or referral, regardless of whether it’s a good fit. This creates pressure to:

  • Send families to any available facility to generate tour fees
  • Use high-pressure sales tactics to close placements quickly
  • Prioritize facilities that pay premium fees (pay-to-play)
  • Route calls through call centers with scripted responses
  • Treat families as transactions rather than individuals

AAA & DSHS Partnership Status: In Active Development

BestCareMatch™ is actively building formal partnerships with Washington State Area Agencies on Aging (AAA) and the Department of Social and Health Services (DSHS).

Current Status: All BestCareMatch™ compliance processes currently meet or exceed state regulatory requirements. Our site inspections can be coordinated alongside official DSHS licensing inspections when schedules permit.

Transparency Commitment: The formal partnership seal and official recognition status will be updated on this page and throughout our directory as these relationships are finalized. We provide real-time transparency on partnership progress so families and facilities always know our current standing.

Quality Assurance: Our verification standards align seamlessly with state agency requirements, ensuring participating facilities are prepared for both BestCareMatch™ and official state reviews.

Searchable Participating Facility Directory

Firt-Of-Its Kind Value Driven, Safety and Protection Facility Booster for Families-Provider Lasting Relationsh

Launching Soon: Washington State’s Compliant Care Provider Database

Our interactive Verified Facility Directory will feature every licensed home care provider and certified care facility across Washington State, including:

Complete Facility Profiles

  • Facility name, location, contact information
  • Services offered and care specialties
  • Capacity, room types, and amenities
  • Pricing transparency and payment options

Verified Compliance Information

  • Current license status and expiration dates
  • Recent inspection summaries and compliance history
  • Insurance and bonding verification
  • Safety certifications and specialized credentials

Visual Tours & Family Reviews

  • Photo galleries and video tours
  • Verified family testimonials and ratings
  • BestCareMatch™ Verified Network Seal status
  • Staff credentials and training highlights

Advanced Search Filters

  • Location and proximity search
  • Care level requirements (memory care, skilled nursing, assisted living)
  • Specialty services (dementia care, hospice, rehabilitation)
  • Cultural preferences and language services
  • Pet-friendly policies and amenities

Facility Excellence Recognition

The BestCareMatch™ Facility Excellence Recognition identifies providers recognized as top-tier elite facilities by BestCareMatch™ today—and, upon formal partnership completion, by Washington State DSHS and regional AAA offices.

Only facilities passing our comprehensive annual review receive the Verified Seal distinction, ensuring families can identify true quality leaders at a glance.

Participate in the BestCareMatch™ Facility Excellence Program

For Care Facilities & Assisted Living Communities

Are you a licensed Washington State care provider committed to excellence, transparency, and family-centered care? Join the BestCareMatch™ First Value Network and distinguish your facility as a verified elite provider.

Program Benefits Include:

  • Exclusive Verified Network Seal recognition
  • Featured placement in searchable directory
  • Professional marketing support and visibility
  • Complimentary compliance training and resources
  • Priority family placement matching
  • Expert regulatory guidance and audit support
  • No pay-to-play requirements—merit-based only

Eligibility Requirements:

  • Active Washington State care facility license
  • Clean compliance and inspection history
  • Commitment to transparency and annual renewal
  • Agreement to family feedback participation
  • HIPAA-compliant data handling practices

Get Started Today
Contact BestCareMatch™ to begin your confidential eligibility screening and join Washington State’s premier network of verified care providers.

📞 Phone: Text us at 235.518.5498 with your full name, facility, and “JOIN 1ST VALUE”
📧 Email: welcome@bestcarematch.com with subject: “JOIN 1ST VALUE”

For Washington Families Seeking Quality Senior Care

Trust the BestCareMatch™ Verified Network to find safe, compliant, family-centered care for your loved ones. Our verification process ensures you’re choosing from Washington’s most trusted providers.

Explore verified facilities in your area:

  • Seattle & King County senior care facilities
  • Tacoma & Pierce County assisted living communities
  • Spokane memory care and skilled nursing
  • Vancouver homecare and adult family homes
  • Olympia & Thurston County care providers
  • Statewide specialized care facilities

Schedule Your Free Consultation
Our experienced care placement specialists provide complimentary consultations, personalized facility matching, and ongoing support throughout your care journey

Important Service Disclaimer

Independent Verification Encouraged
We strongly encourage all families to:

  • Conduct personal facility tours with or without us and meet staff directly.
  • Review current Washington State DSHS inspection reports
  • Verify all licensing, insurance, and compliance information independently.
  • Consult with healthcare professionals before making placement decisions
  • Ask facilities detailed questions about care protocols, staffing, and policies

Limitation of Liability
BestCareMatch™ provides advisory and matching services only. We are not liable for facility operations, care outcomes, incidents, or disputes that may arise during or after placement. Our role is to provide information, facilitate connections, and support the decision-making process—not to oversee day-to-day care delivery.

State Oversight
All adult family homes, assisted living facilities, and skilled nursing facilities in Washington State are licensed and inspected by DSHS. Families should review official state inspection reports and contact DSHS with any compliance concerns. BestCareMatch™ verification supplements, but does not replace, state oversight.

No Medical Advice
BestCareMatch™ advisors provide information about care options and facility features, but do not provide medical advice or clinical assessments. All medical decisions should be made in consultation with qualified healthcare providers.

Relationship with Facilities
BestCareMatch™ receives compensation from facilities for successful placements. While we maintain strict no pay-to-play policies and merit-based verification standards, families should be aware of this business relationship. Our success depends on satisfied families and lasting placements, which aligns our interests with yours.

BestCareMatch™ Facility Excellence Program | Washington State Senior Care Placement | DSHS Compliant Assisted Living, Memory Care, General & Specialized Care Placement Services

The BestCareMatch™ Difference:

We’re only compensated when a placement succeeds long-term, which mean

✓ No call centers – Every family speaks with a dedicated local advisor who knows Washington’s care landscape
✓ No tour quotas – We only recommend facilities that genuinely match the family’s needs and values
✓ No pay-to-play – Facilities can’t buy better placement priority; our Verified Seal is merit-based only
✓ No sales pressure – Our advisors guide and inform; families make decisions at their own pace
✓ Human-led matching – Medical professionals and senior living advisors personally review each case
✓ Post-placement support – We follow up to ensure satisfaction because our reputation depends on it

This alignment means we’re working for families and with quality facilities—not just brokering transactions.