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Looking for care in another state? Request online care guidance. We confirm available support and state requirements before individual referrals. In-person consultations are in Washington; requests for visits elsewhere are reviewed individually.

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Worried About a Loved One’s Safety at Home?

You may have noticed a change but feel unsure what it means or who to ask. BestCareMatch™ helps Washington families talk through practical concerns and prepare questions for the appropriate care professional or agency.

Let’s Talk About What You’ve Noticed

You might be noticing difficulty walking, confusion with everyday tasks, or less help available at home. Those concerns can be hard to talk about with someone you love. We can help you put your questions into words and consider who should be involved.

BestCareMatch™ provides practical support with everyday safety questions so families can discuss concerns at home and explore support options. Healthcare professionals, hospitals, and the appropriate agencies remain responsible for assessments and official decisions.

Our mission is simple:
To help older adults live in safer environments and guide families toward responsible, informed decisions with clarity and compassion.

What This Kind of Support Includes

Senior Safety & Risk Identification is a conversation about practical concerns affecting everyday life. It can help you prepare questions and learn about support options. It is not a medical evaluation or state assessment.

We observe and identify:

  • Fall hazards and mobility concerns
  • Lack of assistive devices (cane, walker, grab bars)
  • Social isolation or absence of support
  • Unsafe driving practices
  • Confusion affecting safety tasks
  • Home environments that increase risk
  • Gaps in benefit awareness (Medicare/Medicaid)

These observations can help families prepare questions for their healthcare professionals or state agency contacts.

What Our Work Does Not Include

Medical and official assessments belong to the responsible professionals and agencies. BestCareMatch™ does not conduct:

  • Medical diagnoses
  • Mental status evaluations
  • Cognitive testing
  • CARE or CARE-R functional assessments
  • APS investigations
  • Nursing or clinical assessments
  • Any form of state determination

These responsibilities belong exclusively to licensed professionals and state agencies. Our work simply supports families in understanding safety concerns and available options.

Why Safety & Risk Support Matters

Families often search for help after a fall, injury, car accident, medication error, or hospital admission. Senior Safety & Risk Identification allows families to:

  • Understand risks earlier
  • Discuss concerns before emergencies happen
  • Prepare for safer living arrangements
  • Explore Adult Family Home or Assisted Living options
  • Prepare questions about Medicaid and long-term care benefits
  • Coordinate next steps with hospitals, APS, or HCS when needed

Our role is to help families organize concerns and identify the appropriate next conversation.

How This Supports Hospitals, AIDA, APS & HCS

Our service aligns with care-transition teams by:

  • Helping families understand safety concerns identified by professionals
  • Reducing confusion about available options
  • Reinforcing hospital or APS recommendations with clarity
  • Supporting safer discharge outcomes
  • Encouraging follow-through with HCS assessments
  • Offering culturally responsive assistance
  • Identifying questions or missing information that may affect timing

We work alongside the people involved and explain which questions need a healthcare or agency response.

One Family’s Experience

A senior living alone without mobility support experienced increasing difficulty walking safely. Family members were concerned but unsure how to help. After a non-clinical home visit, the family gained a clearer understanding of the risks:

  • Unsteady gait
  • Lack of stable mobility equipment
  • Difficulty managing daily tasks
  • Limited support system

With this information, the family explored long-term care options and connected with the appropriate agencies. The person then moved to a setting with additional support.

👉 Read similar families’ stories here:
BestCareMatch™ Impact Stories
https://bestcarematch.com/bestcarematch-impact-stories/

What You Can Expect From Us

Our non-clinical support focuses on:

  • Transparent, bias-free guidance
  • Culturally sensitive support
  • Respect for family autonomy
  • No-cost services for families
  • No placement fees for Medicaid/Medicare residents
  • Ethical private-pay placement practices
  • Secure handling of information
  • A non-clinical, supportive role—never a medical or state function

This approach maintains our integrity and protects older adults, families, and professional partners.

Looking Ahead With Families in Mind

We hope to make practical care information easier for more families to find. Any future expansion will need to reflect the requirements and available services in each community.

Our future vision includes:

  • Multi-state expansion
  • Clear, consistent educational resources about everyday safety questions
  • Easier ways for families to find information and ask for help
  • Training and resources for community leaders
  • Resources that respect different languages and cultures
  • Thoughtful planning for how future services could support more families

As we consider the future, our commitment stays the same:
Serve every family with honesty, dignity, and respect—without overpromising and without compromising truth.

When Families Should Reach Out

Families often contact us when they notice:

  • Declining mobility
  • Unexplained bruises
  • Unsafe driving
  • Missed appointments
  • Difficulty managing daily tasks
  • Confusion about benefits
  • Increasing social isolation

If you feel uncertain about a loved one’s safety, we are here to listen and guide.

Call / Text: 206-586-3231
Email: refer@bestcarematch.com
Website: https://bestcarematch.com

More Ways We Can Help

External Resource

Washington State DSHS
https://www.dshs.wa.gov/