We’re Here to Help Your Family, Every Step of the Way
Reach Out to BestCareMatch™ for Care Guidance
BestCareMatch welcomes online care inquiries from across the U.S. Tell us where care is needed and what questions you have. We explain the support available and any state-specific requirements before individual referrals. In-person consultations are offered in Washington.
No call centers. No pushy sales. Just real people, honest guidance, and fast, confidential answers.
How Can We Help?
Have concerns about finding the right care home or assisted living?
Uncertain whether you need memory care, respite, or specialized services?
A local provider or family with questions about our transparent placement process?
Need help anywhere in Tacoma, Seattle, Spokane, Vancouver, Yakima, Tri-Cities, or beyond?
Accessible forms and support available—just let us know your needs.
What You Can Expect When You Reach Out
A personal conversation with someone who listens
Privacy, compassion, and dignity in every interaction
Clear explanations of the steps and any applicable fees
Deep experience with all levels of senior, memory, respite, and specialized care placement.
Start by phone, email, or the form below. Ask us about in-person or online appointments.
LET’S START WITH YOUR QUESTION
Tell us a little about what is happening and what you would like help with. You don’t need to know all the answers before you reach out.
The form has been submitted successfully!
There has been some error while submitting the form. Please verify all form fields again.
Your Questions Are Welcome
At BestCareMatch™, every message is received by a real, local care specialist who’s here to listen, answer your questions, and provide the guidance you need—never any pressure, always with respect for your choices and privacy.
Start with a general question. Please ask how to share sensitive records before sending them. Our advisors respond within one business day.
Prefer to call, text, or email? Leave us a message.
+1206-586-3231
welcome@bestcarematch.com
Connect Online or Request a Visit
Online inquiries nationwide · In-person consultations in Washington
Based in Tacoma, BestCareMatch welcomes families and care providers with questions about long-term care. You can begin with a general inquiry from any state.
For a visit outside Washington, request a review of your location, timing and service needs. Availability, travel costs and scope are confirmed before a visit.
Washington in-person support · Nationwide online inquiries
Share Your BestCareMatch™ Experience — Placement Advisory
We’d like to hear what your experience was like—what helped and what we could do better. Your feedback helps us care for the next family, too.
★★★★★
“We will forever be grateful for the support and compassion that BestCareMatch™ provided to our family. When we started our search, we felt overwhelmed and uncertain about where to turn. Sophi listened to our hopes, concerns, and what truly mattered most for our mom.
What set BestCareMatch™ apart was the time they spent getting to know our family and the unwavering determination to find a home that truly felt right. Every option was thoughtfully explained, and every question answered with patience and honesty.”
What set BestCareMatch™ apart was the time they spent getting to know our family and the unwavering determination to find a home that truly felt right. Every option was thoughtfully explained, and every question answered with patience and honesty.”
-The Gonzales FamilyTacoma, WA
I’ve worked with many placement services over the years—but none has matched the genuine commitment that BestCareMatch™ brings. They always go far beyond the standard—listening to each provider’s needs and every resident’s unique wishes. Whenever there was a challenge or a special request, they never gave up, searching for every possible solution until the perfect match was found.“
-Mrs. Gina C., Adult Family Home OwnerFederal Way, WA
“Thanks to BestCareMatch™, our home has welcomed wonderful residents who truly fit in, and our families feel heard, respected, and supported. It’s rare to find a placement partner who cares this much about getting it right for everyone involved. I can honestly say, this is how senior placement should be done.“
Olivia L., Adult Family Home OwnerTacoma , WA
“Moving mom into her new adult family home was emotional, but knowing it was the best match—down to her favorite foods, cultural traditions, and daily routines—brought us real peace of mind. The transition was smooth, and the continued check-ins made all the difference.
We tell everyone: if you want a partner who cares as much as you do, BestCareMatch™ is the answer.”
We tell everyone: if you want a partner who cares as much as you do, BestCareMatch™ is the answer.”
— The Williams FamilyTacoma, WA
“BestCareMatch™ was built because small providers like us needed real allies. I met Sophi as a Medicare specialist but came to trust them as the only placement partner who defends my reputation, vets every match with care, and values the unique relationships I build with families. The support and transparency have helped me fill my home with residents who become family—and that’s priceless.”
— Raj P., Adult Family Home OwnerAuburn, WA
“After years of struggling with costly platforms and contracts that never honored my own referrals, partnering with BestCareMatch™ was a breath of fresh air. As a Medicare client, I watched Sophi build this company with input from owners like me at every step. Now my home isn’t just whole—we’re thriving, and I finally feel supported as a small business owner and care provider. Thank you for restoring trust in our field.”
— Maria J., AFH Owner & Medicare Client Kent, WA
As a Medicare client and AFH owner in Washington, we can’t overstate how much BestCareMatch™ has meant for my business. Sophi’s hands-on service and guidance made us feel seen—never just another contract on a list. The compassion, the willingness to solve unique challenges for every resident, and the way they treat word-of-mouth referrals with respect… It’s exactly what our industry has been missing.”
— Mr & Mrs Austria., AFH Provider & Medicare Client SEATAC, WA
“BestCareMatch™ didn’t just help my business—they helped me envision a better future for our residents and families. As an AFH owner and a Medicare client, I’ve seen firsthand how Sophi listens to every concern and takes the time to find solutions tailored to our home. When the bigger platforms left us behind, BestCareMatch™ gave us a real voice and genuine support for both providers and residents. Their partnership is a game changer for our whole community.”
— Linda D., Adult Family Home OwnerTacoma, WA
“Before BestCareMatch™, finding residents who truly fit our home’s values and routines felt impossible. Sophi’s commitment—born from helping so many of us as Medicare clients—means every placement is thoughtful, respectful, and rooted in a true understanding of what makes an AFH thrive. From day one, they’ve honored our relationships, supported new admissions, and stood by us with advocacy and advice no other agency offers.”
— Michael S., AFH Owner & Medicare Client Federal Way, WA